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Terms & Conditions

Feel Good promotion - 18th September 2020.

During the 'Feel Good Sale' promotion between September 18th 2020 & October 1st 2020 discounted codes will be disabled on discounted lines - if you require further information, or need to get in touch with one of the team, please do so. 

Please read the following carefully

By using this website and purchasing products or services on it, you agree to abide by these Terms & Conditions.

By using this website and placing an order at Love Hemp UK you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.

Love Hemp UK

“Love Hemp UK” is the registered trademark.

The material in the Web Site is copyright to Love Hemp UK or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

Contacting Us

Our contact address is: Love Hemp Ltd 19B Capital Business Centre, 22 Carlton Road, South Croydon CR2 0BS You may also contact us by telephone on 0203 621 6168 or alternatively, you can email us

Web site information

We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

Description of Products

The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

Ordering Products

You may order products from the Web Site by submitting a completed order form through the check-out procedure.

We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

Please note that you cannot use discount codes with any sale items or promotions on the website. 

The Price and Payment

The price of the products will be the price quoted in the Web Site at the time we accept your order.

The price will include any applicable value added tax, but not the cost of delivery.

In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

Payment is made by credit or debit card at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order).

Refunds will generally be made by means of a credit to your original payment method.

Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion.

We are under no obligation to supply goods at the incorrect price.

The warranty period is 24 months or until the “best before” date is reached, if this is within the 24 month period.

Shipping & Returns

Please note that we will be temporarily shipping Oils without a Cylinder - All products will be safely packed & shipped.

We aim to dispatch all orders received by 3pm the same day Monday to Friday. Subject to items being in stock.

We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

Once an order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals in tact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product.

To cancel or return goods please contact us via email quoting your order number.

You must notify us within 7 days of receipt of goods for any Damages/Faults or incorrect products received.

All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at Love Hemp UK you accept all responsibilities regarding the legality of the products that will be shipped to you.

Terms and Conditions – Love Hemp Email Subscribers Competition


  1. This promotion is open to residents of United Kingdom (England, Scotland, Wales and Northern Ireland) only; excluding employees of Love Hemp, their agents and anyone else professionally connected with this promotion. Entrants must be 18 years of age.


  1. To be eligible to win, you must enter your details in the competition form page at:


  1. Note that by giving us your details you are also giving permission for Love Hemp to send you marketing materials via your email address provided unless you have specifically opted out of receiving these.


  1. Anyone found to use multiple email accounts to enter will be ineligible to win. Entrants may only enter once during any single Promotion Window.


  1. The promotion will open from 10th June 2020 and close at Midnight 31st July 2020 with winners announced before Midnight 14th August


  1. Entries made after the closing date will not be permitted. Only entries made from when the campaign is live will be valid and accepted for the core prize draw.


  1. The winner will receive a prize of £100 Love Hemp Gift card to spend online at


  1. Online entry via website form only - all participants must have access to the internet and an email address to take part.


  1. The winner will be required to provide Love Hemp with information including their name, email address, phone number and home address in order for the prize to be fulfilled. This data is for the purposes of prize fulfilment and will not be shared with any third parties without obtaining prior consent in accordance in General Data Protection Regulation. The data is not stored anywhere and any records of it will be destroyed after it has been used.


  1. Responsibility cannot be accepted for lost or mislaid entries or prizes.


  1. The promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram and entrants release both companies entirely in relation to any liability associated with the promotion, insofar as is permissible by English law.


  1. Love Hemp’s decision is final. The promoter reserves the right to amend, alter or terminate this promotion at any time due to circumstances beyond its control. There is no cash alternative to the prizes and Love Hemp reserves the right to offer prizes of equal or greater value.


  1. Love Hemp LTD. Company number -09621265. Address - LOVE HEMP LTD, UNIT 19B, 22 CARLTON ROAD, SOUTH CROYDON, CR2 0BS 


Love Hemp UK makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by Love Hemp UK, through this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for illegal activities is at your own risk. Love Hemp UK does not warrant that the information on the website is up-to-date or accurate.

You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Love Hemp UK. Love Hemp UK, its owners, agents and employees cannot be held responsible for the actions of its customers.

We do not encourage the illegal use of our products. We strongly advise you to consult your solicitor if you have any doubts.

Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.

All illustrations, pictures, design, text and logos on this website are copyrighted. Any commercial use of any of these contents is strictly prohibited without the written permission of Love Hemp UK.

Please note we cannot deliver to the following destinations:

  • Alabama – CBD must be obtained by state approved Pharmacies.
  • Australia - CBD must be obtained by state approved Pharmacies.
  • Mississippi – CBD must be obtained by state approved Pharmacies.
  • Missouri – CBD must be obtained by state approved Pharmacies.
  • South Dakota – CBD must be obtained from an FDA approved source.
  • Tennessee – CBD must be obtained from a company operating within the US.
  • Texas – CBD must be prescribed from a state doctor.
  • Utah – CBD must be prescribed from a state doctor.
  • Virginia – CBD must be prescribed from a state doctor.
  • Wisconsin – CBD must be prescribed from a state doctor.


Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 6 months shelf life from when the product is dispatched.

You can send returned items to:


All rights reserved.

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